Privacy Policy
Last updated: September 19, 2025
This Privacy Policy explains how Planet Puff Columbus (“Planet Puff,” “we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit planetpuffcolumbus.com, contact us, or use our services. By using the site, you agree to this Policy.
Who we are
Planet Puff Columbus, 383 Wilson Ave., Columbus, OH, United States. Contact: contact@planetpuffcolumbus.comor 614-674-6037.
Who this site is for
This site is intended for adults 21+. We do not knowingly collect information from anyone under 21. If you believe a minor gave us information, contact us and we will delete it.
Information we collect
Information you provide directly (for example, name, email, phone, messages, account details) and information collected automatically (for example, IP address, device and browser type, pages viewed, time spent, and other analytics). We use cookies and similar technologies to operate the site, remember preferences, measure performance, and improve marketing. You can control cookies via your browser or our cookie settings.
How we use information
To operate and improve the website and services; manage accounts and requests; provide support; send operational messages; run analytics and security; and, if you opt in, send marketing emails or texts about Planet Puff products, events, and promotions. For texts, message and data rates may apply; you can opt out at any time by replying STOP. We do not make medical claims and we do not sell your personal information.
Legal bases (where required)
Depending on your location, we may rely on your consent, our contractual obligations to you, and our legitimate interests in operating and securing the site, as well as compliance with applicable laws.
When we share information
With service providers that help us host, analyze, message, or support the site; with affiliates as needed under this Policy; during a business transaction; to comply with law or protect rights and safety; and otherwise with your consent. Service providers are required to handle data under appropriate confidentiality and security obligations.
Retention
We keep personal information only as long as needed for the purposes above and to meet legal, tax, or accounting requirements. When no longer needed, we delete or de-identify it.
Your choices
You can opt out of marketing emails using the unsubscribe link. For texts, reply STOP. You can disable or limit cookies in your browser settings. You may request access, correction, or deletion of your personal information by emailing contact@planetpuffcolumbus.com. Depending on your state, you may have additional rights; we will honor applicable requests as required by law.
Security
We use administrative, technical, and physical safeguards to protect personal information. No security measures are perfect, and we cannot guarantee absolute security.
Links
Our site may link to third-party websites or services we don’t control. Their privacy practices apply to their properties; review their policies.
International handling
We are US-based but may process information in other locations through our service providers. We take steps to protect your information consistent with this Policy.
Changes to this Policy
We will post updates on this page and update the “Last updated” date. Material changes will be highlighted where appropriate. Continued use of the site means you accept the updated Policy.
How to contact us: Planet Puff Columbus, 383 Wilson Ave., Columbus, OH • contact@planetpuffcolumbus.com • 614-674-6037.